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PLEASE READ PRODUCT SHIPPING TERMS AND CONDITIONS:

This product is shipped from UK TO UK ONLY.

Please Note: Because of the nature of some of these products we cannot guarantee tracking numbers. Once our suppliers have shipped (This depends on where you live and which supplier ships out to you). (We have many different suppliers for different products) If we receive a tracking number for your product, we will forward it to you. SO PLEASE DO NOT CONTACT US ABOUT TRACKING NUMBERS, if we receive a tracking number from our suppliers for your products rest assured, we will forward it to you automatically. Please allow up to 3 weeks before contacting us that your order has not been received. We will then follow up on your order and let you know what has happened to it.

We only provide a receipt number -NOT TRACKING NUMBERS BUT DON’T PANIC if your order is a little late! Our Cast Iron GUARANTEE APPLIES! Please see details on our website.

SO PLEASE DO NOT ASK US FOR TRACKING NUMBER AS WE DO NOT HAVE ACCESS TO IT!

we only provide receipt number.

YOUR PACKAGE WILL ARRIVE!

Even though some of these orders are sent to you with a tracking number some depending from which country and which supplier some are not. We have no control over this.

we do not receive the tracking number ourselves.

SO PLEASE DO NOT ASK US FOR IT!

Most of our PHARMACIES keep the tracking number, reason for this is for security.

No Tracking Number From us! On this product ordered, BUT DON’T PANIC if your order is a little late!

Our Cast Iron GUARANTEE APPLIES! Please see details on our website.

Please let us know to our email sarah4u@protonmail.com when you have received your package. Until we hear from you that you have received your order, we cannot process any further orders for you. (Sorry). We have to sort out the problem with your order that you say you haven’t received first.

Usual delivery time is 4-10 Business Days within the EU COUNTRIES and 10-30 Business Days REST OF WORLD.

Receipt number is submitted to you within 24 - 72 hours

This means your packages have already been shipped, so please be a little patient. Please do not keep asking us for the tracking number

Free reshipment if not delivered to the customer within 30 or over 35 business days due to customs or postal issues.

Our Cast Iron GUARANTEE APPLIES!

Note: Our Pharmacies pack parcels on daily basis (except weekends).

Every parcel is packed professionally and very discretely which means it won't bring any attention at all.  (99.98% delivery success rate).

*Once your order has been dispatched, we have no control over the shipment and any other delay, it has nothing to do with our staff.

If there are any delays, we will keep you informed.

Please do not harass our staff about any delays in shipping problems (if any) as it is NOT their fault once dispatched. SO PLEASE ORDER EARLY*

Reshipping: Our Cast Iron GUARANTEE APPLIES!

Free reshipment after the timeframe mentioned above

Applies to: Our Cast Iron GUARANTEE APPLIES!

- Packages held by customs.

*YOU MUST SEND TO US A COPY OF THE CUSTOMS LETTER YOU RECEIVED OFF THE CUSTOMS THAT YOUR PARCEL HAS BEEN HELD, (DO NOT ANSWER THIS LETTER, THEN CUSTOMS WILL AUTOMATICALLY DESTROY THE CONTENTS AND THIS MATTER WILL BE CLOSED) THEN SEND THE LETTER YOU HAVE RECEIVED FROM THE CUSTOMS BY ATTACHMENT EMAIL TO (sarah4u@protonmail.com). As soon as we receive a copy of this, we will re-ship your order.

* Any errors from our side

Our Guarantee Does not apply to:

- Packages not collected by customer for whatever reason

- Packages with incorrect address provided by customers.

- Any errors from customer's side

ABOUT THIS PRODUCT:

You are purchasing genuine products from popular manufacturer in EUROPE and WORLDWIDE.

Please Note: If you order a product that is shown on our website, and you have paid for your items, then if we find that the product/s you have ordered is/are presently out of stock, If this does occur (very rare) we will send you an email to inform you about the item/s you ordered is/are out of stock and please choose an alternative product/s. If after we have sent you this email and you do not reply (we reserve the right to choose an alternative product to replace the one/s you have chosen).

*YOUR PURCHASE INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS.

PLEASE DO NOT CONFIRM YOUR ORDER IF YOU DO NOT ACCEPT THEM*

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