OUR 100% GUARANTEE 

Packages held by customs. See Guarantee Terms Below.

IF BY SOME REMOTE CHANCE YOU DO NOT RECEIVE YOUR ORDER. 

UK TO UK PLEASE ALLOW UP TO 5 DAYS SHIPPING FOR YOUR ORDER TO ARRIVE BEFORE CONTACTING US.   

EUROPE COUNTRIES  PLEASE ALLOW UP TO 10 DAYS SHIPPING FOR YOUR ORDER TO ARRIVE BEFORE CONTACTING US                                                 

PLEASE ALLOW UP TO 20 DAYS SHIPPING  APPLIIES TO  UK-TO-W/W SHIPPING  UK-TO AUSTRALIA  UK- UK-TO- CANADA -WORLD TO WORLD

FOR YOUR ORDER TO ARRIVE BEFORE CONTACTING US.

SAME COUNTRY TO SAME COUNTRY 5 DAYS SHIPPING FOR YOUR ORDER TO ARRIVE BEFORE CONTACTING US.   

IF BY SOME REMOTE CHANCE THE ITEMS YOU HAVE RECEIVED,

ARE NOT WHAT YOU ORDERED, AND HAVE BEEN SENT OUT BY MISTAKE BY OUR SUPPLIERS.

OR FOR ANY GENUINE REASON YOU ARE NOT 100% HAPPY WITH US.

 WE GUARANTEE WE WILL RESHIP YOUR ORDER FREE OF CHARGE WITHIN ONE WEEK.

  PLEASE ALLOW UP TO  20 DAYS FOR RE-SHIPMENT TO ARRIVE BEFORE CONTACTING US.

Packages held by customs!

*PLEASE SEND TO US A COPY OF THE CUSTOMS LETTER YOU RECEIVED OFF THE CUSTOMS THAT YOUR PARCEL HAS BEEN HELD, DO NOT ANSWER THIS LETTER TO CUSTOMS, CUSTOMS THEN WILL AUTOMATICALLY DESTROY THE CONTENTS THEY HAVE STOPPED AND THIS MATTER WILL THEN BE CLOSED) 

THEN PLEASE SEND THE LETTER YOU HAVE RECEIVED FROM THE CUSTOMS TO US BY ATTACHMENT EMAIL TO: (sarah4u@protonmail.com).As soon as we receive a copy of this letter,

WE WILL THEN RE-SHIP YOUR ORDER FREE OF CHARGE.

* Any errors from our side included in our GUARANTEE.

OUR 100% GUARANTEE DOES NOT APPLY TO:

WE DO NOT RE-SHIP IF YOUR ORDER IS STOPPED BY Customs:

To AUSTRALIA or CANADA.

YOU CAN ORDER BUT IF STOPPED BY CUSTOMS YOU BEAR THE LOSS  SORRY                                                                      

WE WILL NOT IN ANY CIRCUMSTANCES SHIP TO THAILAND.

 OUR CONTACT DETAILS         sarah4u@protonmail.com