OUR 100% GUARANTEE

1.  IF BY SOME REMOTE CHANCE YOU DO NOT RECEIVE YOUR ORDER. (PLEASE ALLOW UP TO 20 DAYS FOR SHIPMENT)

2.   IF BY SOME REMOTE CHANCE THE ITEMS YOU RECEIVED, IS NOT WHAT YOU ORDERED, AND HAVE BEEN SENT OUT BY MISTAKE BY OUR SUPPLIERS.

3.   IF YOU ARE NOT HAPPY WITH THE QUALITY OF YOUR RECEIVED ITEMS.

4.   OR FOR ANY GENUINE REASON YOU ARE NOT 100% HAPPY WITH US.

5.   WE GUARANTEE WE WILL RESHIP FREE OF CHARGE OR REFUND ALL YOUR MONIES INCLUDING SHIPPING FEES WITHIN ONE WEEK. (PLEASE ALLOW UP TO 20 DAYS FOR SHIPMENT) BEFORE CONTACTING US.

6. Packages held by customs.

*YOU MUST SEND TO US A COPY OF THE CUSTOMS LETTER YOU RECEIVED OFF THE CUSTOMS THAT YOUR PARCEL HAS BEEN HELD, (DO NOT ANSWER THIS LETTER, CUSTOMS THEN WILL AUTOMATICALLY DESTROY THE CONTENTS AND THIS MATTER WILL BE CLOSED) THEN SEND THE LETTER YOU HAVE RECEIVED FROM THE CUSTOMS BY ATTACHMENT EMAIL TO (sarah4u@protonmail.com). As soon as we receive a copy of this, we will re-ship your order.

* Any errors from our side

7. OUR 100% GUARANTEE DOES NOT APPLY TO THESE COUNTRIES BELOW, WE WILL SHIP BUT YOU HAVE TO ACCEPT IF STOPPED BY ANY OF THESE COUNTRIES BELOW WE WILL NOT RE-SHIP OR REFUND. WE WILL NOT IN ANY CIRCUMSTANCES SHIP TO THAILAND.

 COUNTRIES WE DO NOT SHIP TO:  AUSTRALIA, CANADA and THAILAND.

OUR CONTACT DETAILS                  sarah4u@protonmail.com